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I have been using photoshop since 2006 and have been upgrading when needed.
I purchased CS3 as an upgrade years ago and am now trying to download it on my new Mac OS X Yosemite.
While downloading from a CD the Adobe Photoshop CS3 has asked for the previous serial number for an upgrade check.
I purchased the sweet and it was Adobe Photoshop 7.0 but for some reason have all the discs except photoshop.
I need to retrieve the serial number from photoshops database and have illustrator disc and indesign serial numbers to verify that it is mine.
Any help from customer service would be most appreciative.
Thanks
you could check your account, Adobe ID
and if that fails, adobe support may be able to help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
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you could check your account, Adobe ID
and if that fails, adobe support may be able to help, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
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Thanks! I think I tried to early this morning and there was no option to do a chat. I am talking to someone now, wish me luck.
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Tarra,
For information on locating or registering serial numbers, please see this link: Find a serial number.
Pattie