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How can I see which computers (computer name) Creative Cloud is installed on?

New Here ,
Sep 12, 2013 Sep 12, 2013

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How can I see which computers (computer name) Creative Cloud is installed on?

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correct answers 1 Correct answer

New Here , Mar 15, 2019 Mar 15, 2019
Just in case people are still looking for this. Learn how to activate and deactivate Creative Cloud apps You will want to open up Deactivate from Adobe.Com

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Adobe Community Professional ,
Sep 12, 2013 Sep 12, 2013

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Not sure what you are asking. You need to explain in more detail.

Mylenium

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New Here ,
Sep 12, 2013 Sep 12, 2013

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I have a Creative Cloud license. And it can be used on 2 computers. But I have more computers, and I don't know on which computer Creative Cloud is activated on. I want to know that, so I don't need to turn on every computer to see where it is activated.

Is it possible to see that somewhere?

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Sep 12, 2013 Sep 12, 2013

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How many computers are in question here. You have to manually check on all your computers by launching an Adobe product and tweaking your computer clock past 30 days in order to check which computers are using trial and on which are actually Adobe activated.

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Adobe Employee ,
Sep 12, 2013 Sep 12, 2013

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Hi Arno ten Hagen,

To check for activation you need to go to all the machines in which you have installed CC apps, launch any of the CC software, go to help and you will see the email address mentioned by which you are logged in to that machine.

Kb: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .

Regards,

Romit Sinha

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Community Beginner ,
Jul 15, 2020 Jul 15, 2020

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Login to Adobe on the web (not the app on your computer). 

Once logged in, go to edit profile. 

Then click on Active Sessions.

It will show all the devices you're using, and which ones are active. 
From this same page, you can End Session for each device you want to "de-register". 

 

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Community Beginner ,
Oct 10, 2018 Oct 10, 2018

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I have the same question.   Does Adobe maintain a resource on which for each license the computers that have activation are listed?  It would be fine when you try to activate it if the dialog box says:  you have already two activations on these two computers.  Which would you like to deactivate in order to install CC on a new machine?

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Community Beginner ,
Dec 15, 2018 Dec 15, 2018

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I agree.  If you have lots of devices it is difficult finding exactly which two are registered.  Going to each device to check which one is registered with Creative Cloud can waste time.  Microsoft Office 365 does this better by listing the devices you have registered making it easier to find and deactivate licenses.  Come on Adobe!

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New Here ,
Mar 15, 2019 Mar 15, 2019

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Just in case people are still looking for this. Learn how to activate and deactivate Creative Cloud apps

You will want to open up Deactivate from Adobe.Com

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New Here ,
Dec 28, 2019 Dec 28, 2019

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On PC. Right click 'my computer' or 'my PC'. Go to properites and it will show you what your computer 'name' is. This number will correspond to the account numbers listed on Adobe.com under your 'manage plan'. Simply select the number and deactive it.

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Explorer ,
Feb 10, 2020 Feb 10, 2020

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I had the same question and that answers it!  For Macs I think it's easier because Apple shows Adobe the name you gave the computer, not the assgined name.

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New Here ,
Nov 18, 2021 Nov 18, 2021

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Thank you. This is the answer I was searching for.

I know adobe website shows 2 computer names are actived. But I have no clue which computer is it. It give a device name.

Thanks for your tip. Now I know my computer names.

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