how can I stop CC asking me to log in when on a different server?

[adamc68127117]

I use CC at home, on my personal wifi. Then I take my laptop to work and CC keeps opening every couple of minutes asking for me to give my server credentials. I work in a school, where the server already asks for passwords etc on a very regular basis. How can I properly quit out of CC so that it stops assuming that I want it to be syncing and therefore asks for my server logon details? I essentially want a "go to sleep" button for my CC app's menu bar icon!

Ideas?

[having a 'creative cloud' is not useful if its practicality is outweighed by irritating and perpetual "you must give me your data" requests when I'm not wanting to use the cloud]

[Colin Holgate]

Does the school have a proxy server, that your computer is already working through? This topic may be worth a read too, in the hope that the school is willing to allow the right ports to pass through:

Ports and IPs to be open/permitted in firewall to download and work in creative cloud

[Brian29937797op0r]

my ex has gained info to my account and he's getting into my Facebook through your side. How do I stop it?

[adamc68127117]

I can sign in at school, use the proxy server etc, but I don't want to. My laptop travels from classroom to staffroom, gets opened and closed and every time it is woken it needs to connect again. I don't use CC at school at all, but I can't find a simple way to quit out of it (that will stay 'quit' until I want it again) or to stop asking

[Colin Holgate]

If you click on your profile icon in the CC menu, and choose Sign Out, does it still continue to bother you?

[adamc68127117]

It doesn't let me. the profile icon is grey and unclickable. It obviously knows it's me, as my uploaded files are waiting to be acknowledged by me? If I click the dots (whatever that's called - I think of it as an ellipsis) I get this:

[Colin Holgate]

Next two options... can you sign out before going to the school? Can you quit the app if you Open As Window first?

[adamc68127117]

Opening As Window first leads to the exact same interface and options available.

I will try to remember to try signing out before I leave home next, but it's not something I'm confident about. I've got a weird mixture of ADHD traits and my version of thinking ahead in the evening is going to bed on time because I've got work the next day! Perhaps I'm pampered by other tech, but it feels like there should be a simple option for not being bugged by the app. If I was wanting to be using it, I'd be signing in and sorting it out.

[Colin Holgate]

I wonder if you could get some sort of commission, like, you're advertising Creative Cloud to your school colleagues. That has to be worth something!

[adamc68127117]

The New South Wales Department of Education has a staff-wide offer on Adobe and Microsoft product bundles. Who would be paying this commission for advertising CC to my colleagues?

Okay. I signed out, quit the app. Now it's back up in the menu bar asking every five minutes for my log-in details. Is there really no way to stop it? If I uninstall the app will my data/files be there when I reinstall?

[Brian29937797op0r]

I don't use cc at all. Don't know what it is but my ex keeps going into my account through Adobe. How do I stop?

[John T Smith]

1 - log in and change your password to something unique and do NOT give your password to anyone

2 - report your ex to the police for computer fraud

[kglad]

@Brian29937797op0r 

and use 2fa to better secure your account, https://helpx.adobe.com/manage-account/using/use-phone-number-to-reset-password.html

[adamc68127117 · Accepted solution]

The solution - ANSWER OF ANSWERS - I've found, is to use the Creative Cloud Cleaner Tool, available from the Adobe website, to delete the Creative Cloud app. Of course, make sure that you filter for ONLY the CC app, because unless you're totally specific you'll lose the actual programs you're wanting to use!

And every time you download/redownload a program (like when I added InDesign to my pallette), it'll automatically download the Creative Cloud app, so you'll need to fire up the CC Cleaner Tool and get deletin'.

It feels deliberately unhelpful on Adobe's part that there is no simpler option than this. That CC is not there for customisable convenience as you want it, but for what feels like data-scraping or umbilical-cord reliance. It's these sorts of things, relatively unimportant as they are, that sour my opinion of a company.

[Brian29937797op0r]

I just need to know how to stop someone else from logging into my account