I'm getting the same run around. Spent over 2 hours on chat today withRahul, his "floor supervisor" Bhavika and his "senior agent" Milind. They all three said there was absolutely nothing Adobe could do or would do to help me get my CS2 re-activated. Rahul stated "Certain older versions of CS apps are now unauthorized for all Adobe customers to use, redistribute or package. Adobe will no longer make these available due to a third-party copyright dispute. Bhavika was no help at all he stated: if there would be any update links for CS2 we would have shared that on first place, but as that is the old version the download links are not available for this product as we only support the new and updated versions now. You can try the links available on that forums page as it has stopped working because of the old version. So when I finally chatted with Milind "senior agent and available floor Supervisor" he stated:Cs2 is an very older product where in there is no installation and new activation process are available, we would have definetely helped you if there is any way to reinstall the Cs2 product, but the last option is only to purchase a latest version of Creative Cloud Application. I then asked him "in these intervening 2 months, this has changed and you can no longer provide those files? I want this on the record that you cannot provide this help, and I will go back to the forum with this new information. So, to be perfectly clear, are you saying there is absolutely nothing Adobe Support will do for their customers who purchased the CS2 program? He replied, "Yes, unfortunately for Cs2 there is no option which we have available in order to reinstall the product. I hoping someone can point me in the right direction to getmy CS2 re-activated Adobe support was worthless. Here is thecase# ADB-9007426-Z2G7 if you can believe what they tell you???
CS2 is officially dead. The activation servers were taken offline many years ago. Effective May 2019, Adobe is not providing any means for downloading CS2. The party's over.
Nancy O'Shea— Product User & Community Expert
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