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erenm10645482
Participant
June 7, 2015
Question

How do I change my installing preferences?

  • June 7, 2015
  • 1 reply
  • 532 views

So I had a trial version of Premiere Pro CC downloaded (not sure if it was CC 2014, but anyway) and it suddenly stopped working. Now I know for a fact that this was not due to an expired trial, so I uninstalled it and attempted to reinstall it. Unfortunately, I cannot install it to my system disk, as it only has a few hundred megabytes of free space, so I set the preferences to install onto my other drive, which had more than enough space to accommodate the program. However, even though I HAVE set the preferences to install onto this disk (X:), Creative Cloud keeps trying to install it onto my system drive (C:), which obviously doesn't have enough space. Why is this? Have any of you had a similar problem? Am I doing something wrong?

Help is much appreciated.

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1 reply

Ned Murphy
Ned Murphy
Legend
June 7, 2015

The desktop manager has to be installed on the main system drive.  Within the manager you can set the preferences to install the applications in other locations.

Change Install Location for Applications

With the CC application opened, choose the little gear icon in the upper right corner and then choose Preferences.  In the Preferences screen select Creative Cloud and then look for the Install Location drop down

    E
    erenm10645482Author
    Participant
    June 7, 2015

    Done that, still doesn't work. Any idea what might be wrong?

    S
    sbullock74
    Participant
    February 19, 2020

    I am having the same problem. Did you ever find a solution?

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