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January 11, 2016
Answered

how do I combine two different accounts into one?

  • January 11, 2016
  • 1 reply
  • 3134 views

We have an account at work that has a cloud subscription on it and I also have a separate one for work also that I can only access. How am I supposed to combine the two so it is multi-user account? My account has expired so I need to re-new somehow with the other one into one.

Please help!

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Correct answer John T Smith

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

For a work computer, you may need a TEAM account

-team plans https://creative.adobe.com/plans?plan=team

-http://www.adobe.com/creativecloud/buy/business.html

-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help

-manage your team account http://forums.adobe.com/thread/1460939?tstart=0

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 11, 2016

Since this is an open forum, not Adobe support... you need to contact Adobe staff to help

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

For a work computer, you may need a TEAM account

-team plans https://creative.adobe.com/plans?plan=team

-http://www.adobe.com/creativecloud/buy/business.html

-https://helpx.adobe.com/contact/creative-cloud-teams.html for Team help

-manage your team account http://forums.adobe.com/thread/1460939?tstart=0