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sarak54757209
Participant
January 13, 2017
Answered

How do I download adobe Creative Suite 5.5 Design Standard to my new computer?

  • January 13, 2017
  • 2 replies
  • 1006 views

How do I download adobe creative suite 5.5 design standard to my new computer?

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Correct answer John T Smith

>Why does adobe make this so difficult ?

Blame Microsoft... Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

2 replies

sarak54757209
Participant
January 13, 2017

Hi

thank you.

I bought a windows 10 dell inspiron 24

is it even compatible ?  I don't plan using the old computer but the program still works.   Why does adobe make this so difficult ?

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 13, 2017

>Why does adobe make this so difficult ?

Blame Microsoft... Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

sarak54757209
Participant
January 13, 2017

wow, you are really good.

Thank you for helping me.  I got it working on my Win10.  Do I need remove it from old computer?  Or how does that work?  Do I need to get it off old computer if I have one serial number for my adobe suite?

Thank you for helping me so quickly.sara

John T Smith
Community Expert
Community Expert
January 13, 2017

You install programs exactly the same way you did the 1st time... put your disc in the drive and enter your serial number when asked

.

Download & Install instructions https://forums.adobe.com/thread/2003339

-kglad links in reply #1 here https://forums.adobe.com/thread/2260248 will help

-you will need to enter your original serial number during install for non-Cloud programs

That is, of course if you 5+ year old version will even install and run on a new computer

Exactly what is your Mac or Windows operating system?