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July 7, 2016
Answered

How do I download and install Muse?

  • July 7, 2016
  • 1 reply
  • 4241 views

I am on this page https://creative.adobe.com/products/download/muse  trying to download adobe muse cc free trial version. I am logged in using adobe ID using Mac OSX. No matter how many times I refresh the page it still shows empty page with no server response. Download wont start. Google Chrome and Safari browsers. No pop-up blockers. Not sure what to do please help. Thanks.

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Correct answer John T Smith

A different link might work... or a different browser

Download & Install instructions https://forums.adobe.com/thread/2003339 may help
-includes a way to go to a page to download Adobe programs if you don't have a disc or drive
-you will need to enter your original serial number during install for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help
-except, now no more direct http://prodesigntools.com/adobe-cc-no-more-direct-download-links.html
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

or

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-run "Fix Host File" option https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 7, 2016

A different link might work... or a different browser

Download & Install instructions https://forums.adobe.com/thread/2003339 may help
-includes a way to go to a page to download Adobe programs if you don't have a disc or drive
-you will need to enter your original serial number during install for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
-or kglad links in reply #1 here https://forums.adobe.com/thread/2081216 may help
-except, now no more direct http://prodesigntools.com/adobe-cc-no-more-direct-download-links.html
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

or

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-run "Fix Host File" option https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html