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How do I get rid of "Your Free Trial Period has ended" Screen when trying to open pdf in the Reader

Guest
Apr 16, 2013 Apr 16, 2013

Hi

How do I get rid of the "Your Free Trial Period has ended"  Screen when trying to open a pdf in Adobe Reader?

I had a trial of Dreamweaver but it was too complicated for me.

There was no where to cancell the free trail so I let it run its course and expire.  It then deleted the programs which is fine (I didn't want to buy them) but it also deleted my Acrobat Reader.

I have re-installed that but when I try to open a pdf, all I get is the "Your Free Trial Period has ended" screen which only allows you to buy or exit and them exits all together.

Needless to say I am very UNIPRESEED with Adobe for messing up my programs and now they want to charge me $29 dollars to sort out a problem they created.

Can anyone help me to sort out this very anoying problem?

Regards

David

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correct answers 1 Correct answer

LEGEND , Apr 16, 2013 Apr 16, 2013

If it is the free Adobe reader, then there is not going to be a free trial message  associated with it.  MAybe what you installed is not the reader.

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LEGEND ,
Apr 16, 2013 Apr 16, 2013

As far as I remember, trial versions do not uninstall/delete themselves. Did you remove the program, and possibly remove the other(s) by mistake in doing so?  If you own the Acrobat software you should have the serial number for it which you should be able to use to put an end to the "Trial Period has ended" being presented.

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Guest
Apr 16, 2013 Apr 16, 2013

Hi

Thank you for the reply.

No I have not deleted anything, this all happened automatically when the trial period ended.

Other than an old version of Photoshop (version 7, for which I do have a serial number, I don't have any other Adobe software - just the reader which is now not working)

I was trialling Dreamwever but couldn't get started with it so am paying someone else to set up the website using Wordpress.

David

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LEGEND ,
Apr 16, 2013 Apr 16, 2013

If it is the free Adobe reader, then there is not going to be a free trial message  associated with it.  MAybe what you installed is not the reader.

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Guest
Apr 16, 2013 Apr 16, 2013
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Hi Ned

I went back and checked about deleted programs and discovered they were still there.  I have now uninstalled them and that seems to have cured the problem.

Thank you for your help

David

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