How do I get the dvd to download?

[Guest]

I put the installation dvd in and it is saying that it is a blank burnable dvd. I have no idea how to download the photoshop elements 10. How do I get it to work?

[Preran]

Are you trying to install Photoshop Elements from your DVD? Can you provide me with details of your OS? Ensure that you are using the correct DVD for install.

For more information on installing Photoshop Elements from DVD, see http://www.adobe.com/support/contact/

[Guest]

I have windows 7 and an hp computer

Date: Tue, 14 Feb 2012 21:55:45 -0700

From: forums@adobe.com

To: lovestosmile25@hotmail.com

Subject: How do I get the dvd to download?

Re: How do I get the dvd to download?

created by Preran in Downloading, Installing, Setting Up - View the full discussion

Are you trying to install Photoshop Elements from your DVD? Can you provide me with details of your OS? Ensure that you are using the correct DVD for install.

For more information on installing Photoshop Elements from DVD, see http://www.adobe.com/support/contact/

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[Gautham_K]

Hi,

If you purchased Photoshop Elements 10 as a DVD package, you should have received 3 discs and you should start installation from Disc 1.

Can you navigate to the disc drive via "My Computer" and check if you are able to view any content?

[Guest]

I tried that and it said that there was no content. The computer wanted me to use the disk as a writable disk or USB.

Date: Wed, 15 Feb 2012 12:10:18 -0700

From: forums@adobe.com

To: lovestosmile25@hotmail.com

Subject: How do I get the dvd to download?

Re: How do I get the dvd to download?

created by Gautham K in Downloading, Installing, Setting Up - View the full discussion

Hi,

If you purchased Photoshop Elements 10 as a DVD package, you should have received 3 discs and you should start installation from Disc 1.

Can you navigate to the disc drive via "My Computer" and check if you are able to view any content?

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[Gautham_K]

Hi,

You can also download the trial version of Photoshop Elements 10 from www.adobe.com.

You can then use the serial number you received with the Photoshop elements disc to convert the trial to a full version.

Is your disc drive able to read any other DVD?

I recommend that you contact support if you you tried using Disc 1 and the computer still cant read the content in order to get a replacement disc : Contact Adobe Support