How do I manage a subscription with 3 devices

Forum|Forum|9 years ago
January 1, 2017
6 replies
24364 views

I have a McMini and a pad and a Macbook Air and I want to use CC on all 3. I work at school and then at home. My account asks me to de activate photoshop on either the Mac mini or Air. Is it possible to have both activated?

[Putting your name as a question title is not good]

[Title edited for question clarity and future forum search... Mod]

Creative Cloud

Correct answer John T Smith

Cloud License allows 2 activations at a time http://www.adobe.com/legal/licenses-terms.html

-http://www.adobe.com/content/dam/Adobe/en/legal/servicetou/Software_Terms-en_US-20150601_2200.pdf

-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

-Windows or Mac does not matter... 2 on the same operating system, or 1 on each

-Two activations on one account MAY NOT be in use at the same time (note in the above license link)

An ipad is a different issue, since the full Cloud programs are only for Mac or Windows computers

-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevices.html

K

killianconsulting

Participant

This might be old but I'm bringing it back. We need 3 devices! I have a work computer, a power desktop, and my remote computer. I need to be able to use this on all three without having to sign out. Even Teamviewer, a way more expensive program, allows for 3 licenses.

Nancy OShea

Community Expert

@killianconsulting,

Thanks for 4 years of feedback. However, Adobe decision makers don't lurk in these user-to-user communities. So if you want Adobe's ear, please post your feature requests where the product teams will actually see them below.

There may be 3rd party licensing restrictions at play which preclude having more than 2 devices activated at the same time, I don't know. Meanwhile, you can buy another license for 2 more devices. Or merely log-out of one device to activate another.

Goodbye & good luck!

Nancy O'Shea— Product User & Community Expert

D

D5ECF

Participant

I agree, 3 devices please. This is annoying, I'm not sharing my login with anyone, I just have three devices I use adobe software on. Really really annoying having to keep logging in and out.

B

Badjesus

Participant

The limit should be 3, not 2. It is such a pain in the butt to constantly have to sign out of the other device especially when trying to go in and make quick changes for a client.

Most people have a work machine = 1st device
Most people have a home computer = 2nd device
I think there is a LARGE majority of us that also have a laptop for remote options = 3rd device

Even if it made me enter a 2 factor SMS code I would be happier with that than the current process.