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Participant
September 23, 2014
Question

How do I receive a serial number for lightroom 5

  • September 23, 2014
  • 1 reply
  • 450 views

I purchased a software CD from Amazon for Lightroom 5 upgrade and now I need a serial number so that it can be registered and operational.  The box shows these two numbers,  PN: 65215274  and also,  LTRM,5.0,MLP,UPG,UE001,DV.

Neither of these numbers are recognized by ADOBE. What can I do in order for me to receive the necessary serial number needed for my product's registration?

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1 reply

Ned Murphy
Legend
September 23, 2014

The serial number is normally located on the disc case, not on the outside of the box you see in the store.

To locate the serial number:
----------------------------

http://helpx.adobe.com/x-productkb/global/find-serial-number.html

New_WaveAuthor
Participant
September 23, 2014

Thx Ned!  But frankly, if I had the serial number from anywhere I would not be so frustrated in attempting to register my purchase.  Those two numbers ( mentioned in my original post ) are the only ones which came with my  product....

Ned Murphy
Legend
September 23, 2014

You will probably need to contact whoever sold you the software and have them provide some direction.