Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

How do I remove the Adobe updater from the Mac menu bar?

Community Beginner ,
Sep 18, 2012 Sep 18, 2012

I would like to remove the Adobe Updater from my menu bar for my Mac, I found a lot of instruction to remove it for other versions of the updater, but the I can't find that option in the new CS6 updater.

If there is a way to completely stop the updater from running, that would be useful too.

I also don't understand why the updater say "4" in the menu bar, I only have Photoshop installed, and there are no update avaiable.

TOPICS
Creative Cloud , Installation
173.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 19, 2012 Sep 19, 2012

Have you tried adjusting your proferences from within the Application Manager?

If you open up the Application Manager and click the "Preferences" button at the bottom, there should be a check box labeled "Notify me of new updates on the menu bar". If you uncheck this, the Adobe icon should disappear from your Mac's top menu bar.

preferences2.jpgnotification2.jpg

Translate
Adobe Employee ,
Sep 19, 2012 Sep 19, 2012

Have you tried adjusting your proferences from within the Application Manager?

If you open up the Application Manager and click the "Preferences" button at the bottom, there should be a check box labeled "Notify me of new updates on the menu bar". If you uncheck this, the Adobe icon should disappear from your Mac's top menu bar.

preferences2.jpgnotification2.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 19, 2012 Sep 19, 2012

What if my application manager look like this?

Adobe.jpg

My name appear in the red box.

EDIT: Nevermind, I found the right manager..

Message was edited by: scyl

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 19, 2012 Sep 19, 2012

Looks like you had the Creative Cloud Client open instead of the Application Manager. Were you able to resolve the issue?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 19, 2012 Sep 19, 2012

Yes, it is fixed now, thank you.

One suggestion, maybe they should have different name to reduce confusion.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Dec 27, 2012 Dec 27, 2012

I have looked through my computer and I only seem to have the "Creative Cloud Client". Whenever i attempt to open the other application manager it launches the creative cloud client instead.

Untitled.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 19, 2014 Jul 19, 2014

Same thing with me, charles. Opening Adobe Application Manager opens the Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 22, 2014 Jul 22, 2014

Yes, I can't remove the Application Manager which as a "1" on it, because when I attempt to open it, it shifts to creative cloud. So I cannot get to the preferences for Application Manager. Anyone?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 22, 2014 Jul 22, 2014

d-katz, try to update inside Photoshop or Illustrator. Go to Help > Updates... and it'll probably open Application Manager instead of Creative Cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 22, 2014 Jul 22, 2014

This worked for me. Thanks!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 19, 2014 Dec 19, 2014
LATEST

thank's very much!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 27, 2013 Mar 27, 2013

I have the same problem.  When I open Adobe Application Manager, it looks like the image that scyl has posted above.  I do not have any other programs named Adobe Application Manager.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jan 17, 2013 Jan 17, 2013

I am one of the many for whom Application Manager just started to crash every time I tried to open it. I was also getting the 'trial' dialog box, then a request for a serial number, even though I subscribe to Creative Cloud.

After hours with Adobe Tech Support, I have gone the around-your-elbow-to-get-to-your-mouth method of creating a second user and installing CC apps there...hopefully this is temporary situation, but a girl has to work.

My question is this: how do I remove the updater notifications from the menu bar [original user] if I can't open Application Manager? It crashes every time...besides, Tech Support had me send it to the trash and delete it. I went to my other user ID, updated all, but I'm still showing the annoying update badge in my original menu bar. [Altho' Camera Raw failed to update...that's another issue]

Please advise. I had CS5.5 Design Premium...maybe it would be easier just to upgrade that to CS6 and ditch Creative Cloud!

Thanks in advance.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 20, 2013 Jul 20, 2013

i had the same problem, but after i istalled adobe cc. now, in the menu bar i have the old updater icon and the new cc icon. a click no the old icon opens the new one. so no chance to get into the preferences menu as shown above.

solution:

1) rename the new adobe cc updater in /Applications/Utilities/Adobe Creative Cloud/ACC

2) now you can start the old one again

3) nename the new adobe cc updater app back to normal file name.

hope this helps someone.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jul 24, 2013 Jul 24, 2013

Thanks. That worked like a charm.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2014 Jan 16, 2014

Thanks @yesyesyesyesyesno,

This worked for me too. Great idea.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 10, 2014 Aug 10, 2014

Excellent post, thx.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Jun 12, 2014 Jun 12, 2014

Great fix.  Thank you for taking the time to share yesyesyes...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines