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A
asoh99
Participant
January 13, 2018
Answered

HOW DO I UNINSTALL A CC APP?? MY COMPUTER HAVE NO INTERNET

  • January 13, 2018
  • 2 replies
  • 7581 views

I can't uninstall an app when my computer is offline!?!?!?!?!?!? Is Adobe crazy?

    Correct answer Julian Ball

    The Uninstallers remain available through the standard mechanism for Windows (the App and Features Settings Screen) and in the relevant application folder on Mac. Is this not working for you? Have I misunderstood the problem?

    2 replies

    Kanikas
    Community Manager
    KanikasCommunity Manager
    Community Manager
    January 24, 2018

    Moving to Creative Cloud Download & Install​

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 13, 2018

    how to uninstall a cc program/trial, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

    A
    Astrolotl-tMTnE1
    Participant
    January 24, 2018

    you can't do anything in the creative cloud app without internet, it won't let you. So how do you uninstall without internet?

      lynnh24100142
      lynnh24100142
      Participating Frequently
      February 11, 2019

      use control panel>programs>uninstall programs


      This does not work. Like I said- "this isn't working".

      Attempting to uninstall using programs prompts an Adobe Creative Cloud Sign-in dialogue box to open. It won't allow me to uninstall without forcing me to sign in. Upon inputting the password to sign in it first states no internet connection. Then after closing all standard CC programs operating in the background in task manager using programs to try uninstalling opens an Adobe CC dialogue box stating a new update is available. So it won't allow me to uninstall without forcing me to update and forcing me to use the internet.

      I'm not installing an update just to uninstall a program. Still looking for answers.

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