HOW DO I UNINSTALL A CC APP?? MY COMPUTER HAVE NO INTERNET

Forum|Forum|8 years ago
January 13, 2018
2 replies
7756 views

I can't uninstall an app when my computer is offline!?!?!?!?!?!? Is Adobe crazy?

Creative Cloud

Correct answer Julian Ball

The Uninstallers remain available through the standard mechanism for Windows (the App and Features Settings Screen) and in the relevant application folder on Mac. Is this not working for you? Have I misunderstood the problem?

Kanikas

Legend

Moving to Creative Cloud Download & Install

kglad

Community Expert

how to uninstall a cc program/trial, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

A

Astrolotl-tMTnE1

Participant

you can't do anything in the creative cloud app without internet, it won't let you. So how do you uninstall without internet?

Jeffrey_A_Wright

Legend

I'm sorry, I should be clearer. I have internet. I refuse to install the update. My criteria is my choice, something any user of a program should have. My internet access was always functional. Despite the first flaw with Adobe CC that initially showed no internet connection, by ending all its standard background operations it changed the dialogue box to trying to force me to install an update.

A solution would be a way to uninstall Adobe Creative Cloud without using the internet, without downloading an update, without installing any other program and without being forced to sign-in. These things are fundamentals.

So are you saying no solution that fits my criteria exists? That to your knowledge it is not possible to uninstall Adobe Creative Cloud while keeping to my criteria?

Lynnh24100142, there are no manual methods to remove the software. I would recommend you download and use the Creative Cloud desktop app uninstall utility, referenced in message #12. If you don't wish to download any software on this computer, then use another computer and copy the required files to a USB drive.

The preferred option would be to apply the update for the Creative Cloud desktop app, and then you can use the process listed in Uninstall or remove Creative Cloud apps without downloading and installing any additional software.

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