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Participant
December 28, 2012
Answered

How do I upgrade from Contribute 3 to Contribute 4?

  • December 28, 2012
  • 1 reply
  • 1087 views

I mistakenly purhcased the upgrade to the latest Contribute. But it will only let me upgrade from Contribute 4 or newer; and I have version 3. So I really need some help please to find out how to get from 3 to 4.

Any help is really appreciated as no matter how hard I try I cannot reach Adobe support. But they made it really easy for me to pay, funnily ehough.

    This topic has been closed for replies.
    Correct answer Rave

    Hi gg0968,

    It seems you bought an upgrade without having a prior qualifying version.

    In this case you need to contact customer service and cancel the current order and place a new order for the full retail version of Contribute 6.5

    Contribute 3 and 4 are very older versions of the software and are no longer available for sale.

    1 reply

    Rave
    RaveCorrect answer
    Participating Frequently
    December 28, 2012

    Hi gg0968,

    It seems you bought an upgrade without having a prior qualifying version.

    In this case you need to contact customer service and cancel the current order and place a new order for the full retail version of Contribute 6.5

    Contribute 3 and 4 are very older versions of the software and are no longer available for sale.

    gg0968Author
    Participant
    December 28, 2012

    ok thank you, do you have an email address or working links or phone number?

    I am in the UK

    Rave
    Participating Frequently
    December 28, 2012

    Please contact Customer Service or Chat with a Technician.

    For UK you can dial 0207 365 0735