How do you resolve Error Code 48?

Forum|Forum|11 years ago
December 2, 2014
3 replies
11877 views

Get Installer was unable to access a critical file/directory. Please try installing again. (Error Code: 48), how do you resolve this?

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dhpdaedalus

Participant

I had this error. It was due to insufficient hardware/software that is required for Adobe Creative Cloud. Specifically, I was running Windows 10 32-bit version. Adobe required 64-bit version. After I installed the 64-bit version of Windows, I was able to install creative cloud desktop app fine.

S

SCI Institute

Participant

If you're on windowses, try moving the installation file to your desktop. Then run from your desktop, instead of the download folder..

nagav82284749

Participant

this is working oddly lol

kglad

Community Expert

this is from jeff a wright:

you will need to resolve the compromised file permissions under your current User account. You can find information on how to adjust your file permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.