Skip to main content
ccj2k16
Participant
June 28, 2013
Answered

how long does it take to download illustrator cc? it's 22% after 2 hours

how long does it take to download illustrator cc? it's 22% after 2 hours

    This topic is closed to new replies. Start a new post to keep the conversation going.
    ccj2k16Correct answer
    Participant
    June 28, 2013

    Creative Cloud download size is very lightweight. So it downloaded faster. The internet connection might have dropped in the middle. If the download is not progressing then cancel and start downloading it again. This time use the Terminal.app from Utilities folder to run this command: ping download.adobe.com -t and monitor that you don't get Request Timed Out error in between. This would mean that the internet connection is not consistent.


    Cool. Man, it's just now at 39% lol... I may just let it download because i really need to get this complete by tomorrow and i fear starting all over from scratch

    View reply

    10 replies

    PrintFusion45
    PrintFusion45
    Participating Frequently
    June 28, 2013

    Could be a weak internet connection at your end if it's wireless. I would recommend an ethernet cable connection to get faster speeds. Download speed and time is completely dependent on your Internet Service Provider who allowed the amount of bandwidth to your pc.

    Translate
    ccj2k16Author
    Participant
    June 28, 2013

    well, I have ethernet on my macbook pro. the crazy thing is, it downloaded cloud relatively fast. yet when i chose to download illustrator, it's just been lagging along...

    Translate
    ccj2k16AuthorCorrect answer
    Participant
    June 28, 2013

    Creative Cloud download size is very lightweight. So it downloaded faster. The internet connection might have dropped in the middle. If the download is not progressing then cancel and start downloading it again. This time use the Terminal.app from Utilities folder to run this command: ping download.adobe.com -t and monitor that you don't get Request Timed Out error in between. This would mean that the internet connection is not consistent.


    Cool. Man, it's just now at 39% lol... I may just let it download because i really need to get this complete by tomorrow and i fear starting all over from scratch

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices