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November 14, 2015
Answered

How many times can I install adobe master collection? (on the same mac)

  • November 14, 2015
  • 2 replies
  • 274 views

I restore my mac and desktop and I have already install my adobe master collection twice before. I remembered Adobe master collection only allow three times to install. Can I reinstall my mac and desktop again? They are the same computer I was installed before. Because I was worried that that will be more than 4 times to install. (but actually there are the same as I installed before)

    This topic has been closed for replies.
    Correct answer John T Smith

    The Adobe license allows TWO activations, not three

    If you did not DE-activate and you wiped your hard drive, a new install, even on the same computer, counts as a new activation

    When you have activated twice, you will not be allowed to activate a third time until you contact Adobe to have your activation count reset

    Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html

    2 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 14, 2015

    The Adobe license allows TWO activations, not three

    If you did not DE-activate and you wiped your hard drive, a new install, even on the same computer, counts as a new activation

    When you have activated twice, you will not be allowed to activate a third time until you contact Adobe to have your activation count reset

    Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Serial number and activation support (non-CC)

    http://helpx.adobe.com/x-productkb/global/service1.html

    Sheena Kaul
    Legend
    November 14, 2015

    Hi,

    You can try to install the application again as you say that it is a same MAC it should work.

    Let us know if you face any issues.

    Regards,

    Sheena