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Participating Frequently
December 17, 2012
Answered

How may i sbmit elegibility proof

  • December 17, 2012
  • 1 reply
  • 914 views

I purchased Creative Cloud Student and Teacher Edition. The software is'nt activated.

I chatted with an assistent that. He suggested to me to login when trial dialog pops up, but it asks me a serial number.

I checked my order status on adobe site an it says:


Order number: #AD000982537EDEU

Order status: Awaiting eligibility document

but nobody tells me HOW submit elegibility document!

Help please.

This topic has been closed for replies.
Correct answer Nikhil_Bisne

Per the information you gave and as Jeff mentioned I would request you to confirm that you are indeed logged in with the same Adobe ID used to buy the subscription.

Thanks

Nikhil

1 reply

Participating Frequently
December 17, 2012
Jeffrey_A_Wright
Community Manager
Community Manager
December 17, 2012

Moving this discussion to the Student and Teacher Edition Information forum.