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How much time does it takes to download the Premiere Pro program?

New Here ,
Feb 27, 2016 Feb 27, 2016

I've been trying to download it for 4 hours, and it still says "Waiting..."

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correct answers 1 Correct answer

Community Expert , Feb 27, 2016 Feb 27, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

IF you have the

...
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Community Expert ,
Feb 27, 2016 Feb 27, 2016
LATEST

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

IF you have the required 64bit computer, read below

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

-check hosts file for blocked entries https://forums.adobe.com/thread/1912777

http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-wip/

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

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