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Participant
March 3, 2020
Answered

How to activate license using key given by school

  • March 3, 2020
  • 3 replies
  • 2150 views

I got an Illustrator license from my school and they told us we can all use this license to get Illustrator as long as we're students there without paying for it. I just downloaded the testversion but I can't find anything to upgrade it or where I can put the license. Does anyone have an idea?

 

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Correct answer Ashutosh_Mishra

Hi there,

 

Thanks for reaching out. Most likely, you have a redemption code given to you by your school. You can click on creative.adobe.com/redeem and use the code to activate your membership. Hope it helps.

 

Also, moving this thread to Get Started community for expert help.

 

Regards,

Ashutosh

3 replies

M_erkurAuthor
Participant
April 7, 2020

Hello and thanks a lot! 

 

I guess that is exactly what the code is! Sadly it still doesn't work although I think thats because my school has given us the wrong key since I'm not the only one with problems. 

 

Thank you though, it will definitely help me out when I get the right code.

Nancy OShea
Community Expert
Community Expert
March 4, 2020

Creative Cloud doesn't use serial numbers.  The code you received from school is a redemption code for your subscription.  Once installed, software is activated by your Adobe ID and  password. 

 

Nancy O'Shea— Product User & Community Expert
Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
March 4, 2020

Hi there,

 

Thanks for reaching out. Most likely, you have a redemption code given to you by your school. You can click on creative.adobe.com/redeem and use the code to activate your membership. Hope it helps.

 

Also, moving this thread to Get Started community for expert help.

 

Regards,

Ashutosh