how to download elements 13 and premium elements

This is the download page I am directed to when I try to download my

purchase. From here, there should be a download link under the download

heading adjacent to my serial numbers. Instead, it just says "not

applicable"

complete the process.

ProductSerial NumberDownloadAdobe Photoshop Elements 13

Windows, English

1xxx-1xxx-1xxx-4xxx-xxxx-0xxx Not applicable Adobe

Photoshop Elements 13: Application installer for 32-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 32

bit.

Windows, Multiple Languages

Akamai Download Manager

1.44 GB

<https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=getDownload&bundleSku=65235048&orderNumber=AD016258740&productSku=PSE13WIN32&productName=Adobe

Photoshop Elements 13: Application installer for 32-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 32

bit.> Alternate Download MethodFile 1 of 2

<http://esd.adobe.com/AdobeProducts/PSE/13/win32/PhotoshopElements_13_LS25_win32.7z>File

2 of 2

<http://esd.adobe.com/AdobeProducts/PSE/13/win32/PhotoshopElements_13_LS25_win32.exe>Adobe

Photoshop Elements 13: Application installer for 64-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 64

bit.

Windows, Multiple Languages

Akamai Download Manager

1.58 GB

<https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=getDownload&bundleSku=65235048&orderNumber=AD016258740&productSku=PSE13WIN64&productName=Adobe

Photoshop Elements 13: Application installer for 64-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 64

bit.> Alternate Download MethodFile 1 of 2

<http://esd.adobe.com/AdobeProducts/PSE/13/win64/PhotoshopElements_13_LS25_win64.7z>File

2 of 2

<http://esd.adobe.com/AdobeProducts/PSE/13/win64/PhotoshopElements_13_LS25_win64.exe>Adobe

Premiere Elements 13

Windows, English

1xxx-1xxx-2xxx-4xxx-6xxx-5xxx Not applicable Adobe

Premiere Elements 13: Application installer for 32-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 32

bit.

Windows, Multiple Languages

Akamai Download Manager

1.50 GB

<https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=getDownload&bundleSku=65235048&orderNumber=AD016258740&productSku=PRE13WIN32&productName=Adobe

Premiere Elements 13: Application installer for 32-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 32

bit.> Alternate Download MethodFile 1 of 2

<http://esd.adobe.com/AdobeProducts/PRE/13/win32/PremiereElements_13_LS26_win32.7z>File

2 of 2

<http://esd.adobe.com/AdobeProducts/PRE/13/win32/PremiereElements_13_LS26_win32.exe>Adobe

Premiere Elements 13: Application installer for 64-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 64

bit.

Windows, Multiple Languages

Akamai Download Manager

1.67 GB

<https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&event=getDownload&bundleSku=65235048&orderNumber=AD016258740&productSku=PRE13WIN64&productName=Adobe

Premiere Elements 13: Application installer for 64-bit operating system.

You MUST download this version if you are using Windows 7 or Windows 8 64

bit.> Alternate Download Method

On Fri, Apr 3, 2015 at 12:54 PM, Ned Murphy <forums_noreply@adobe.com>