how to download from a redeem code

Report · Mar 25, 2022

Hello all...

My old laptop died. I am trying to download Acrobat DC 2015 onto a newish laptop (Windows 10). I have gone to the redeem license site, entered my redeem code, my license number appears (it is correct) and it tells me....
3. You're all set.
I click the download link but nothing happens. I cannot download the programme.

Can anyone advise how to download and activate please?
Thank you
Mark

Report · Mar 26, 2022

Here you can download the appropriate installation file: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

Report · Mar 26, 2022

If you have the perpetual license of Acrobat 2015, I suspet you can't use the CC 2015 links, unfortunately - they are for the subscription app (now called just Acrobat DC). (May be worth a try anyway).

If you registered a perpetual license then look in your Adobe account. You should find your registered products. But I'm very puzzled that you were able to go through the redemption process, because you can only do that once, and presumably you did that years ago. Once redeemed, you keep the serial number and installer safe.