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It was deleted by accident when it did the last update.
I look for "other versions" but it only shows lots of version 23. I need version 22 (2021).
Please help!
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you may be able to get a link from adobe support and it may take several attempts, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
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Thnak you so much! Calling was very quick. I got 2 downloads for Illustrator v25 and Photoshop v22. Seemed brilliantly easy! Very happy so far...
Both versions are just .0, so 25.0 and 22.0. Illustrator installed but just froze on launch, so i gave up even trying installing Photoshop as you can't update them at all! Why not keep the last update version as an archive??
I really wish I had unticked the "delete old applications" now, when accepting the last update. 😟
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is there an option to update the .0 versions?
(obviously save the previous version installation files)
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Nope apparently not. I tried but it says "up to date". also Adobe says the .0 version is all they keep. Seems very illogical to me.
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i don't know anything further you can do.