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Participant
May 3, 2018
Answered

How to find OPM.db in Windows 10

  • May 3, 2018
  • 1 reply
  • 4450 views

My CC app is blank. The forums indicate how to fix on Windows 7, but I can't find a fix for Windows 10 users.

The fix that seems to work most often is to remove the OPM.db but I can't find it.
I don't want to uninstall my apps and lose my settings to get CC working, and I can't uninstall CC without uninstalling apps.

Thank you.

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Correct answer kglad

    Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.

    Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
May 3, 2018

    Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.

    Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.