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How to get Adobe Premiere Pro 2021

New Here ,
Oct 27, 2022 Oct 27, 2022

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Hello, I was a really big fan of Adobe Premiere Pro 2021, for his versatility especialy, it worked on every computer I have, from work, to my tablet pc etc 

But I don't like 2022, when I try to export it freezes on most low spec computers.

I would like to switch back, how can I do that? 

I used to have creative cloud in 2020 I think, but I don't have the serial code, maybe someone on adobe can find it through my billing info ?
At work I was on the company's account so I can't take theirs. And I don't work there anymore. 

Thank you

 

To be more specific, it freezes when I try to export only, it work fine all the time, but then when I export, it tries to Open Media Encoder and it freezes both Media Encoder & Premiere Pro. 

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Creative Cloud , Feature request

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Contact Adobe support and ask for a download link. Adobe has discontinued releasing public download links of app since CC2020 so the only way to get a download link of an older unspported version is via support. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
Oct 29, 2022 Oct 29, 2022

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How can I send the file back to we're it came from 

 

 

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Community Expert ,
Oct 29, 2022 Oct 29, 2022

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@James26812080j84n, what file and what problem?

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New Here ,
Oct 29, 2022 Oct 29, 2022

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It's a bitcoin wallet it's in my cloud I am trying to send it back it came
feom my cashapp

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Community Expert ,
Oct 29, 2022 Oct 29, 2022

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what folder?

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