How to install Adobe Application Manager?

[picchic]

How to install Adobe Application Manager? I downloaded it, but can't install.

Just purchased the CC for photographers.  Have been using Photoshop since version 3.

I have been studying your support docs for several days and have no business messing around with something called, .gz files and installation logs. Totally unsuccessful "Updating" my CS6 or CS6 bridge or Extension Manager or the Adobe Support Advisor by the CC Desktop.

Have no Photoshop CS6 because I followed your CC support instructions.

Uninstalled my CS6 today so I can finish a job tomorrow.  Bad decision on my part because I can't reinstall it and am unable to correct

this problem. 

I was able to use CC to update LR, but am absolutely too afraid to touch it now.

I have been waiting inline for Chat also, but the numbers ahead of me are going up.

If someone in this Community forum can help me, it would be fabulous.

Thanks very much.

[kglad]

why can't you install it?  (you won't be messing with gz files if you downloaded the correct app, https://creative.adobe.com/ )

if you downloaded from the above link is there an error message?  if yes, attach a screenshot of it.

if no, are you using windows?  if yes, right click the setup file and click "run as administrator".

[picchic]

Hello kglad,

Can't find a download called, Adobe Application Manager at the link you provided.

Thank you.

[picchic]

Uninstalled Creative Cloud.

Downloaded it again - 4th time.

Deleted a AAMDetect file from the Library/Internet Plug-ins

Downloaded and installed Adobe App Manager and an icon for it is on my Desktop

Installed Creative Cloud.

OK.

Now how do get my Photoshop CS6 back before I download Photoshop CC?

CS6 is not listed in the available Apps in the CC Desktop.

Support wait time right now is 2 hours by phone.

After sitting on Chat yesterday only to see the people "waiting ahead of me" go from 17 to 18, I gave up.

Please advise.

Thanks again.

[picchic]

Thank you.  Sorry we have lost wifi for computer.

Will hope to be back ln morning. Yikes.

Found Adobe App. Manager

By google search.  Downloaded DMg file and double clicked as normal. App icon just sat on desktop and won't allow dragging into

Applications on computer. Apple user since 1992.

[picchic]

Hello kglad,

Can't find a download called, Adobe Application Manager at the link you provided. 

[Guest]

Dammit I got this error too :((((((((((

[Rajashree Bhattacharya]

Have you been able to resolve the issue? Please confirm.

Regards

Rajashree