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Donna Bell
Known Participant
June 12, 2018
Answered

How to install CS3 Design Premium?

  • June 12, 2018
  • 2 replies
  • 6504 views

Does anyone know how to reinstall adobe CS3 creative suite 3 design premium. I just bought a new a

Imac and uninstalled my CS3 from my older Imac and adobe gave me a new seriual number which they said to use when i reinstall.. Now ..  I put in the disc and nothing happens.. i've been looing on this adobe site for 3 hours and I'm getting so sad. Does anyone ever answer at Adobe...:-(

    This topic has been closed for replies.
    Correct answer Jeffrey_A_Wright

    I'm not sure what to do.. I just downloaded PS-ID and AI from adobe for a student monthly fee. I have bee garbaging all old apps

    Hope i din't get a virus.. How can I tel if I did?


    Donna, did you use the process listed in Learn how to download your Adobe Creative Cloud apps to download and install Photoshop, InDesign, and Illustrator CC?

    To check the computer for viruses or malware you will want to use your installed security software.  If you do not already have an anti-virus software title installed then I would recommend checking with your ISP before purchasing any software.  Many ISPs will bundle anti-virus and anti-malware software as part of their Internet service offering.

    Finally, if you want to wipe the Mac, and verify that no viruses or malware is installed, then Apple has a support document at How to use Time Machine to back up or restore your Mac - Apple Support which discusses the process.

    2 replies

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    June 12, 2018

    Donna Bell to install Creative Suite 3 you will need to go to Download Adobe Creative Suite 3 products and enter your serial number for CS3 Design Premium.  You will then be taken to a page where you can download a non-activating version of Creative Suite 3.  Please make sure to use the new serial number from the page when installing the software.

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    Donna BellAuthor
    Known Participant
    June 13, 2018

    Please someone HELP me..I can't reinstall my Adobe CS3 suite and adobe even gave me a new serial number and it gives no directions of what to do. This is so awful.. I'm so upset and in tears. Why does't adobe have a phone number? Why? I paid a lot of $$ for my adobe suite too.  I just can't believe it .

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 13, 2018

    That program is REALLY old and is no longer supported

    CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

    -you MUST use the special serial number AND the special installer you download, not your originals

    -above includes a link to get the special version AND links to help with activation problems

    -more information on activation problems with the new version https://forums.adobe.com/thread/2385900

    Even with the special serial number and installer, you may not be able to use on a new Mac

    CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    --Also read for more information https://forums.adobe.com/thread/2458382

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    Donna BellAuthor
    Known Participant
    June 12, 2018

    I just hope I can find my way back here to this chat forum and see if someone knows the answer to my question.

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