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V
vanessap73465051
Participant
August 21, 2018
Question

How to install CS4 standard with Windows 10 family ?

  • August 21, 2018
  • 1 reply
  • 744 views

I've downloaded the web version and I got error message with the installation then there is the window where I'm supposed to provide my serial number but it appears to be invalid.

Instead, on my previous laptop when I reactivate the software, my serial number works.

I was chatting with the Customer care service and they can't help....

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    August 21, 2018

    Did you download the installer that matches what you bought?

    For example... a Master Collection serial number will not work with any other suite

    Also, CS4 is REALLY OLD and Win10 is new

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name and location of your specific program for Encore

    V
    vanessap73465051Author
    Participant
    August 22, 2018

    Thank you for your assistance !Regretfuly, it's still not working. I'm trying to download a trial version then enter my serial number. I hope it will work.

    Kind regards

    V On Tuesday, August 21, 2018, 11:36:52 PM GMT+2, John T Smith <forums_noreply@adobe.com> wrote:

    How to install CS4 standard with Windows 10 family ?

    created by John T Smith in Downloading, Installing, Setting Up - View the full discussion

    Did you download the installer that matches what you bought?

     

    For example... a Master Collection serial number will not work with any other suite

     

    Also, CS4 is REALLY OLD and Win10 is new

     

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name and location of your specific program for Encore

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