Apologies if the answer is plain to see but I have just subscribed to Creative Cloud Photography plan for £9.98 per month which includes Lightroom and Photoshop. I never used Creative cloud desktop before and might be missing something but it says that my plan includes Bridge, Photoshop Express and UXP developer tools. Where can I find my Photoshop and Lightroom? |There are more apps if I scroll down but the links are to Try and Buy.
Thank you for your help in advance
Copy link to clipboard
Ivan, you can find information on how to download and install Photoshop and Lightroom CC at https://helpx.adobe.com/creative-cloud/help/download-install-app.html
Please make sure to sign in under the e-mail address that you used to purchase your membership. I do not see an active membership under the e-mail address you used to post to this public discussion forum.
If you continue to encounter problems utilizing your recently purchased Photography plan, then see https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Thank you for prompt reply. I was indeed logged in to Creative Cloud under a different email address which was created by Google automatically to protect my identity. Once I logged off and logged back in with my Adobe ID I can see the links to install my apps.
Should I still encounter the problem I'll ask again (unless can find an answer in one of the documents you posted)
Have a lovely evening 🙂
Thanks for the update, Ivan!