I purchased Photoshop Elements 12 and installed it (with disks) on my current laptop. I now have a new computer and want to install the program. This notebook does not have a disk drive. How do I install the program if I can’t use the disks?
This link did not work for my Photoshop and Premiere Elements 11. It takes me to Adobe website, there is no option for Elements 11, so I downloaded the installer anyway. When I try and put in my serial number it is listed as invalid. The product is registered with Adobe.
The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number
-click on the Chat bot on the bottom right hand corner of the first screen
--the chat bot is the circle with a funny looking box with 3 dots inside
-click on Downloading or Installing, then type Agent
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support
AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
I recently spilled water on my Macbook and my photoshop program was on that laptop. I now have a HP laptop. I am able to utilize my USB Superdrive (external drive for Mac) I just had to down load a bootcamp drive to make it run on this new laptop. I watched a Youtube video and it walked me through. I think if you buy an external drive it will work similarly.