How to set proxy in Creative Cloud Desktop?

[athosg33699523]

How to set proxy in Creative Cloud Desktop?

[Sheena Kaul]

Hi Athos,

Please refer to the help document below:

Proxy authentication support for Creative Cloud products

Hope that helps!

Regards,

Sheena

[athosg33699523]

Hi Sheena,

this  refer not describe my problem.

I have one lan and my default gateway not is a proxy, i have one proxy and my default gateway is a firewall.

My firewall not translate names, its a problem for this list post, and all connections don't go to the proxy.

The Creative Cloud not has a config native for configure the proxy.

I don't understand this.

[Jeffrey_A_Wright]

Athosg33699523 the Creative Cloud Desktop application utilize the network settings for your operating system.  Which specific operating system are you using?  If you are using a Windows based operating system then you will want to configure the proxy settings in the Internet Settings Control Panel.

[athosg33699523]

My Windows is a Windows 8.

the proxy has sett in the Internet settings control panel.

[Jeffrey_A_Wright]

Athosg33699523 then those settings are being inherited by the Creative Cloud Desktop application.  What specific error messages are you receiving?