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how to Transfer Of license to a new computer

New Here ,
Jul 14, 2015 Jul 14, 2015

Please help me transfer of license to a new computer

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2015 Jul 14, 2015

Hi

If you want to convert license from Windows to MAC or otherwise , refer to Exchange a product for a different language or platform version

Thanks

Varun

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Adobe Employee ,
Jul 14, 2015 Jul 14, 2015

Hi

Please confirm do you want to install the license on different OS or need to install it on new computer and also confirm the product you are using

Thanks

Varun

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New Here ,
Jul 14, 2015 Jul 14, 2015

HI,

Well I have the converter install already. I am just trying to use my old license on my new PC.

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Adobe Employee ,
Jul 14, 2015 Jul 14, 2015

Refer to Activation & Deactivation Help

See if this helps

Thanks

Varun

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New Here ,
Jul 14, 2015 Jul 14, 2015

What would the converter fall under?

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Adobe Employee ,
Jul 14, 2015 Jul 14, 2015

Hi

If you want to convert license from Windows to MAC or otherwise , refer to Exchange a product for a different language or platform version

Thanks

Varun

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New Here ,
Aug 03, 2015 Aug 03, 2015
LATEST

I am looking for help transferring my license. I have a serial number and I downloaded CS5 master collection on my new mac and put in the serial number. My MBP that I used there master collection before on was disconnected from the internet at that time so it accepted the sn on my new mac and the collection worked. I then turned the wifi back on on my MBP and the software on my iMac said it was ana invalid serial number. I then tried to deactivate my MBP and then use the sn on the iMac and that didn't take it. I tried to register it online and it said it was invalid though I could still deactivate and reactivate my MBP with it.

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