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PilotJimL
Participating Frequently
July 13, 2019
Question

How to transfer the ownership of an Adobe CS product

  • July 13, 2019
  • 2 replies
  • 326 views

How do I transfer the ownership of an Adobe CS product? I am with the CC subscription and my relative has run out his student license. I have the code for my full CS3 version and the upgrade code for CS6 Photoshop.

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    2 replies

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    PilotJimLAuthor
    Participating Frequently
    July 13, 2019

    Thanks, but that did not answer my question. I have downloaded Ps CS6 and have an upgrade product code, along with a product code for the full license CS3, not educational or volume license. The recipient is no longer a student but wants to continue with Ps. I paid for a full license, but I don't need it since I am paying for the Photography Plan now.

    T
    Test Screen Name
    Legend
    July 13, 2019

    The first link should give you the info you need, if you read it all and follow the links in it. Assuming you have the serial number and the disks, and  your reipient is running suitably ancient systems, that's all you need.

    P
    PilotJimLAuthor
    Participating Frequently
    July 13, 2019

    I got Chat help, getting case number and forms. Thanks.

    Jim Lamb

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 13, 2019

    Transfer (selling or giving your software away) https://forums.adobe.com/thread/1355892

    -you may NOT sell or transfer an Education serial number

    CS3 and Acrobat 8 activation server is retired see reply #1 https://forums.adobe.com/thread/2372929

    Adobe removed old links from public view https://theblog.adobe.com/changes-to-creative-cloud-download-availability

    -also read https://prodesigntools.com/adobe-limits-software-downloads.html

    IMPORTANT NOTE:

    The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number

    Start by reading reply #10 https://forums.adobe.com/thread/2620448

    -Also read https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

    -And https://helpx.adobe.com/x-productkb/global/find-downloaded-file-app.html

    -OR... Go to https://www.adobe.com/about-adobe/contact.html

    -click on the Chat bot on the bottom right hand corner of the first screen

    --the chat bot is the circle with a funny looking box with 3 dots inside

    -click on Downloading or Installing, then type Agent

    Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support

    AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

    P
    PilotJimLAuthor
    Participating Frequently
    July 15, 2019

    Thank you, but I have the case number and forms for transfer my full CS3 license and upgrade to CS6. Still having trouble with my relative's laptop, so no decision, yet.

    Jim Lamb

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