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kielbasa20
Participant
October 10, 2019
Question

How to Uninstall Adobe Create Cloud in Terminal on Mac

  • October 10, 2019
  • 1 reply
  • 13322 views

I never upgraded my Adobe Create Cloud and once I updated to Mac OS Catalina I am not able to uninstall.  When I go to Applications -> Utilities -> Uninstall Adobe Create Cloud I get the following error:

 

“Creative Cloud Uninstaller” needs to be updated.

The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

 

I'm not able to reinstall Adobe Create Cloud so I was thinking that perhaps I need to uninstall the current unsupported version.  Is there a manual way to uninstall Adobe Create Cloud via command line or certain steps to take to uninstall manually?

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    1 reply

    A
    Anonymous
    October 10, 2019

    Hi

    You could try either one of these

    https://helpx.adobe.com/ie/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    If that doesn't work you may need to revert to the previous MacOS

      K
      kielbasa20Author
      Participant
      October 10, 2019
      Thanks. Using the CC Cleaner Tool fixed my issue and I was able to uninstall, restart my computer, and reinstall the latest without any issues.
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