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Ian_brodley
Participant
May 15, 2013
Question

how to uninstall version 10 when getting error message another installation in progress.....

  • May 15, 2013
  • 3 replies
  • 545 views

I have downloaded an update for adobe 10, it will not install saying that another installation is in progress and this needs to complete before installation will start, so I have tried to remove this version of adobe so I can start again and I get the same message telling me that I cant uninstall this version because another installation is in progress, please advise how to get round this.

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    3 replies

    Mylenium
    Mylenium
    Legend
    May 16, 2013

    As kglad said, restart the machine and log on to it with the administrator account so whatever install/ uninstall is running can finish properly before attempting anything else. Otherwise you can always terminate the other process.

    Working with your Operating System’s Tools

    Mylenium

    pwillener
    pwillener
    Legend
    May 16, 2013

    What is the program you call "adobe 10"?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 16, 2013

    hopefully you didn't partially uninstall anything.

    restart your computer.  before doing anything else update acrobat 10.

    if you see an error message again, attach a screenshot of the error message.

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