Copy link to clipboard
Copied
Last year, I purchased Lightroom 5 and have a serial number -- I don't have any Creative Cloud plan.
When I look for updates, Lightroom tells me there is an update available. I'm currently at version 5.6 (build 974614) and not sure what the new version is. The "Download" link on the dialog box that tells me there's an update simply takes me to a Creative Cloud Lightroom page: http://www.adobe.com/products/photoshop-lightroom.html
I have searched the Adobe web site, looked under my account settings, and searched the forums, and cannot figure out how I can update Lightroom without purchasing a Creative Cloud plan. When I bought this product, I thought I'd have updates for the life of this version of Lightroom (5). That's how my previous purchase of Lightroom 4 worked.
Does anyone have any idea how I can update Lightroom without Creative Cloud? Thanks!
(I also can't find any way to contact support either! These forums were the only option.)
I don't know how I got here but I think this is where you need to be!
Copy link to clipboard
Copied
I cannot download either, very unimpressed with this.
CC update manager just gives me an empty dialog box and freezes
Copy link to clipboard
Copied
I don't know how I got here but I think this is where you need to be!
Copy link to clipboard
Copied
Thanks! That's very helpful! I'll bookmark that (and hopefully they won't change the URL soon!)
Find more inspiration, events, and resources on the new Adobe Community
Explore Now