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LizAuchincloss
Participant
August 30, 2013
Answered

?How to use the Adobe Cloud Packager to install Acrobat

  • August 30, 2013
  • 2 replies
  • 1538 views

I am trying to install Adobe Acrobat using the Adobe Cloud Packager. I can create the Package but the installation fails.

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    Hi Liz,

    Please follow the mentioned steps:

    1. Open Command prompt in elevated mode ie. run as admin.

    2. Type cd\ and press enter

    3. Type cd "path to Exception Deployer" enter

    4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.

    If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.

    Regards,

    Romit Sinha

    2 replies

    L
    LizAuchinclossAuthor
    Participant
    August 30, 2013

    Thanks. I am trying to install from an external hard drive which contains the Adobe Cloud Package. The install is to one computer at a time. Our department is not yet ready to do mass deployment. I tried using the ExceptionDeployer from within the package, but it didn't work. If I am not supposed to do that, then where and how do I use the command you provided. Sorry to be so dense about this.

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    August 31, 2013

    Hi Liz,

    Please follow the mentioned steps:

    1. Open Command prompt in elevated mode ie. run as admin.

    2. Type cd\ and press enter

    3. Type cd "path to Exception Deployer" enter

    4. Paste the command "ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US" and wait till you get return code 0.

    If you get any error message then copy the Package on the desktop and repeat the above mentioned steps.

    Regards,

    Romit Sinha

    L
    LizAuchinclossAuthor
    Participant
    September 3, 2013

    Romsinha,

    Thank you so much. I was successful with installing the software This time.

    Liz

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUt
    Adobe Employee
    August 30, 2013

    Hi LizAuchincloss,

    Please install Acrobat from the Exception folder using exception deployer command line:

    The following command is used to deploy Acrobat for Windows. (You will recollect that Acrobat for Windows should be deployed before deploying the main package.) The --mode=pre option specifies that Exceptions Deployer Application is run before deploying the main package. The installLanguage is specified as en_US (US English)—this option is also mandatory while deploying Acrobat for Windows.

    ExceptionDeployer --workflow=install --mode=pre --installLangauge=en_US

    Please refer the mentioned kb: http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html .

    Regards,

    Romit Sinha

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