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Known Participant
July 5, 2021
Answered

Huge Temp File Can't be Deleted

  • July 5, 2021
  • 3 replies
  • 5522 views

I am running Windows 10 and have the full CC suite.  I was doing some PC cleanup and noticed a huge (372 GB) hidden temp file, called AdobeTemp, right off the C drive.  It contains only .ttc, .ttf, and .fon files.  I've tried to delete but I cannot. I tried the Adobe recommendation of using Disk Clean up and even tried in Safe Mode but still cannot.  I spent an hour with adobe tech support but no luck.  I can't believe a this huge folder is supposed to be there.  Can anyone verify that this is normal for a 372GB temp folder?  And if it's not normal, any ideas on how to delete?  Thanks.

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Correct answer Peru Bob

I use the free portable version of this to delete stubborn files:

https://www.iobit.com/en/iobit-unlocker.php

 

Before deleting it, you may want to make a copy of that file in a different location in case you find that the file is necessary.

3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
July 13, 2021

I use the free portable version of this to delete stubborn files:

https://www.iobit.com/en/iobit-unlocker.php

 

Before deleting it, you may want to make a copy of that file in a different location in case you find that the file is necessary.

tgsnapAuthor
Known Participant
July 13, 2021

Thank you for this suggestion.  This worked!!!  And CC is running fine without it.

Peru Bob
Community Expert
Community Expert
July 13, 2021

You're welcome. 

Abambo
Community Expert
Community Expert
July 13, 2021

My Adobe temp is tiny:

 

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
July 13, 2021

i too have an adobetemp folder on the c drive, but it's less than 6 gb:

 

opening that folder showed several .tmp folders that i deleted (after giving admin permission) while cc is running: