Skip to main content
Participant
October 4, 2019
Question

I am facing error 501.

  • October 4, 2019
  • 2 replies
  • 2390 views

Please someone help me. I was trying to install adobe cc2019 but on the first attemt i had to stop the installation proccess for some personal reasone . so I canceled the installation. After a munite I was about to take my secound attempt before that I delleted the folder on C drive programe files(x86) . [ I dont know if there was anything important for the installation] then i tried again to install  but It started to show error 501 everytime on the beginning on installation. How can I fix it whats the problem?

 

    This topic has been closed for replies.

    2 replies

    Legend
    October 4, 2019

    If you deleted that whole folder Program Files (X86), I recommend you wipe the disk, reinstall Windows and never do it again.

    If you only deleted Program Files (X86)\Adobe you might be able to recover, especially as most of it is installed to Program Files\Adobe.  This was a very dangerous thing to do, you could easily end up with Windows that will never run again.

    October 4, 2019

    Hi

    I don't think deleting the folder from programe files(x86) was a good idea, try using this tool

    https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html