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Hi,
I am trying to download dreamweaver from ADOBECC and receiving the follow error:
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DF024, DF037,D ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 5 error(s) ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} ----------- ERROR: Third party payload installer vcredist_x64.exe failed with exit code: -2147024546 ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\LINDA_~1\AppData\Local\Temp\{B892FBF5-F986-4728-93AC-3E66375A7BC2}\Dreamweaver_15_LS20\Adobe Dreamweaver CC 2014.1\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com ----------- Payload: Adobe Dreamweaver CC 2014.1 15.0.0.0 {7F823F8E-4348-11E4-8BF8-81763C49AA32} ----------- ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Dreamweaver CC 2014.1\cef\cef.pak" Error 32 The process cannot access the file because it is being used by another process.(Seq 160) ERROR: DF037: Unable to delete directory "C:\Users\linda_000\AppData\Roaming\Adobe\Dreamweaver CC 2014.1". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 30) ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 30) -------------------------------------------------------------------------------------
What should I do?
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This is an typical issue on Windows computers , You need to uninstall Microsoft Visual C++ 2012 Redistributable Package (x64) and reinstall . ( You can also try repairing)
navigate to control panel and uninstall Microsoft Visual C++ 2012 Redistributable Package (x64) .
If prompted restart the computer once and uninstall ,
Then click on the below link and download Microsoft Visual C++ 2012 Redistributable Package (x64) .
Then install vcredist_x64.exe and then try to install Dreamweaver application.