I am receiving an Error Code 136 when trying to install Adobe Creative Cloud .

[kbollman67]

I am receiving an error when trying to download the app. I had to have a new hard drive installed and this s the last program I need to restore. I tried removing the program and then re-installing from the web. The installation failed. I was unable to find anything on that specific error code on the web. When I retried the installation after removing, there was no error code at all. If you could point me in the right direction for next steps, any help is greatly appreciated!

[Nancy OShea]

Error 136 usually means there's a problem with system registry files.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

Are you sure your computer meets or exceeds the system requirements to run Creative Cloud desktop app and all the other apps you intend to use?

https://helpx.adobe.com/creative-cloud/system-requirements.html

Does your computer user profile have full administrative level permissions to install software?

How to install CC Desktop App

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html