I can not install and uninstall adobe creative cloud
I've tried everything but I can not install and uninstall adobe creative cloud.


I've tried everything but I can not install and uninstall adobe creative cloud.


I just went through this problem in its entirety and the only way to solve it is to set up a chat with Adobe support and let the representative fix it by controlling your machine. There were numerous obscure files that had to be removed to clean the old Creative Cloud desktop from your machine, after which you just reinstall a fresh copy and then have it re-install all your apps. i now have seen several complaints about this issue here so, despite the fact that many (maybe almost all) people don't have this problem a number do, and it isn't easy to work your way through it alone.
Manually deleting CC apps is never a good process. The tech probably ran this tool to cleanup any old CC remnants to give you a clean install of the new software. It's always a good idea to uninstall using the app or this tool.
Use the Creative Cloud Cleaner Tool to solve installation problems
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