Skip to main content
Participant
November 18, 2020
Question

I can't download Maya Live link plugin in Adobe Exange

  • November 18, 2020
  • 1 reply
  • 499 views

Hi,

I'm trying to download Maya Live Link Plugin in Adobe Exchange. I'm logged in, but when I try to donwnload the plugin, nothing happens.

In another account, where this plugin was downloaded a few months ago, shows the text 'aquired', but it is not able to install it, and it shows the message:

'the file cannot be downloaded, try again later'

Any idea of what is happening?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
November 18, 2020

is this the link you're using, https://exchange.adobe.com/creativecloud.details.17593.autodesk-maya-live-link.html#

 

is the cc desktop app installed on your computer?

 

do you have a compatible adobe app installed on your computer?

IOC5E80Author
Participant
November 20, 2020

Hi,

yes, I'm using that link.

The Adobe desktop App is installed in my computer. I've installed Adobe app in June/ 2020, so I suppose is compatible.

kglad
Community Expert
Community Expert
November 20, 2020

no.

 

do you have after effects installed?