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I can't find my serial number on my Adobe account. Were I can find this number?

New Here ,
Mar 10, 2016 Mar 10, 2016

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I can't find my serial number on my Adobe account. Were I can find this number?

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correct answers 1 Correct answer

Adobe Employee , Mar 14, 2016 Mar 14, 2016

Hi Michalm70844578,

If you are not able to locate your purchase under the Adobe ID( email address ) you have used on forums, then there could be a possibility, that you may have registered it under a different Adobe ID.

Please trying signing in with a different Adobe ID( email address ) and check.

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LEGEND ,
Mar 10, 2016 Mar 10, 2016

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New Here ,
Mar 10, 2016 Mar 10, 2016

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I can't find my serial number there. I have no registered products, but it's not true. I was registered Adobe CS6 Web Design Premium about two years ago.

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Adobe Employee ,
Mar 14, 2016 Mar 14, 2016

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Hi Michalm70844578,

If you are not able to locate your purchase under the Adobe ID( email address ) you have used on forums, then there could be a possibility, that you may have registered it under a different Adobe ID.

Please trying signing in with a different Adobe ID( email address ) and check.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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