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wongwysom
Participant
November 12, 2019
Question

I can't install Adobe Creative Cloud. It is stuck at 20.2% for 24 hours.

  • November 12, 2019
  • 3 replies
  • 603 views

I can't install Adobe Creative Cloud. It is stuck at 20.2% for 24 hours. Can Adobe please help?

This topic has been closed for replies.

3 replies

Tacafy大尉
Legend
November 13, 2019

wongwil5on, good evening.
Please see this post for reference.
It is effective to perform a clean installation (forcibly deleting all related files).

If it still doesn't work, try creating a separate administrator account (OS) and trying to install from there.

 

https://community.adobe.com/t5/Get-Started/Updating-Adobe-Creative-Cloud-stuck-at-39/td-p/10457210

Abambo
Community Expert
Community Expert
November 12, 2019

Is it a new install or an upgrade?

 

What is your OS and OS version?

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
November 12, 2019

Win.10 Pro Workstation version and 

 

I had trouble updating the program and uninstalled it, I can't install it now.
Abambo
Community Expert
Community Expert
November 12, 2019

What Windows 10 version?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 12, 2019

Yo estoy igual en mac, llego al 21.5% en otras al 43% y no encuentro respuesta

Participating Frequently
November 12, 2019

My photoshop on %43 and 48 Hours.