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Participant
June 26, 2021
Question

I can't install creative cloud on macOS Big Sur

  • June 26, 2021
  • 2 replies
  • 3237 views

I buy my macbook pro M1 with Macos Big sur but during two days I can't install creative cloud on my mac. I download the creative cloud but nothing happen.

 

Can you please help me ?!

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2 replies

Nancy OShea
Community Expert
Community Expert
June 27, 2021

Does your computer user profile have administrative permission to install software?  If not, create a new computer user profile that does.  Or if this computer is owned by your work/school, please contact your IT dept for assistance.

 

Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
June 26, 2021

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html