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Draggons45E6E
Participant
December 25, 2020
Question

I can't install photoshop after using a redeem code.

  • December 25, 2020
  • 4 replies
  • 413 views

I just got an alienware pc with a redeem code for photoshop, but when I put the code in, the install button doesn't work, I did find the photoshop update setup, but I can't us it as photoshop 0.7 doesn't exist on my computer.

Any help please?

    This topic has been closed for replies.

    4 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    December 26, 2020

    What is this code actrually for? A Full Year subscription to Photoshop or something like 1-3 months of free use?

    If it is the 1-3 months type of code that is IF you are a New user and Sign Up for a Full Year subscription.

    You either get 13-15 months and only pay for 12 months or 12 months and you only pay for 9-11 months.

     

    It is NOT for a 1-3 month subscription for Free.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      December 26, 2020

      How to install your Adobe software | Dell US

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      December 25, 2020

      Photoshop or Photoshop Elements?

       

      If Photoshop Elements, a redeemtion code needs to be converted to a serial number:

      https://helpx.adobe.com/download-install/kb/redemption-code-help.html

       

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        December 25, 2020

        I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum so that proper help can be offered.

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