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I can't quit or uninstall CC. I need to to do in order to resolve another problem. My apps don't show in the apps panel. So i try to execute the steps explained here http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html, but I can't

Community Beginner ,
Jan 04, 2015 Jan 04, 2015

I can't quit or uninstall CC. I need to to do in order to resolve another problem. My apps don't show in the apps panel. So i try to execute the steps explained here http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html, but I can't even quit CC.

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Apr 28, 2016 Apr 28, 2016

Hi Colev85946534,

Please close the following processes using Task Manager (win)/ Activity Monitor (mac) and proceed with the steps mentioned on Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel ​

  • CreativeCloud
  • Adobe CEF Helper`
  • Adobe Desktop Service
  • AdobeIPCBroker
  • Creative Cloud
  • Adobe Installer
  • AdobeUpdateDaemon
  • AdobeServiceInstaller
  • AAM Update Notifier
  • CCLibrary
  • node
  • Core Sync

You are welcome to update this discussion in case you need further assistance.

Thanks

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New Here ,
Apr 12, 2016 Apr 12, 2016

I am having a similar problem help with this would be appreciated as adobe products are needed in my schools degree program.

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Adobe Employee ,
Apr 28, 2016 Apr 28, 2016
LATEST

Hi Colev85946534,

Please close the following processes using Task Manager (win)/ Activity Monitor (mac) and proceed with the steps mentioned on Adobe Creative Cloud desktop app doesn't open or shows a spinning progress wheel ​

  • CreativeCloud
  • Adobe CEF Helper`
  • Adobe Desktop Service
  • AdobeIPCBroker
  • Creative Cloud
  • Adobe Installer
  • AdobeUpdateDaemon
  • AdobeServiceInstaller
  • AAM Update Notifier
  • CCLibrary
  • node
  • Core Sync

You are welcome to update this discussion in case you need further assistance.

Thanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines